Returns policy

He-Man Dual Controls can accept returns only on the following basis:

  • He-Man are advised in advance of Dual Controls to be returned, invoice number and reason
  • The returned Dual Controls are received by He-Man within 30 days of the original invoice date
  • The controls have not been removed from the original packaging
  • An administration charge of £30.00 + VAT will be charged on all returned Dual Controls

In our mutual interest of keeping popular Dual Controls at a very competitive price there will be specific conditions for Dual Control systems that are made to order for uncommon/older cars:

  • A non-refundable 50% deposit will be required at time of order
  • Should the order need to be cancelled prior to despatch then there will be no further charge made
  • The remaining balance and carriage charge will be charged once the control is despatched
  • Once the Dual Control has been despatched it will not be possible to return the system for any whole or partial credit

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